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Frequently Asked Questions
Everything you need to know about working with us
Initial discovery calls are typically scheduled within 48 hours for qualified enterprises. For urgent architectural reviews or critical system issues, we can mobilize within 24 hours.
Yes, we provide sandbox access with limited datasets for architectural validation. This allows your team to evaluate Garnet's capabilities in a controlled environment before full deployment.
We work across manufacturing, distribution, retail, professional services, and SaaS. The 3-lane suite (GEO, Audit Retainer, Cluster Ops) is industry-agnostic; specialty engineering — ERP/D365FO, Power BI, deep SQL — is scoped through Audit Retainer for engagements that need it.
We work comfortably in all three models. Our base is in New York, NY, but we provide global support and can travel for critical on-site work when needed.
We work with mid-market to enterprise organizations (50M+ revenue). Projects range from focused 2-week architectural reviews to multi-month transformation initiatives.
All engagements begin with mutual NDAs. We follow enterprise-grade security protocols, including encrypted communications, secure file transfer, and strict data retention policies.
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