Lead routing + nurture
Forms, calls, emails, intent signals — all land in #leads with full context, source attribution, and routing rules. Drip sequences fire automatically. Stale leads bubble up; hot leads page the right human.
DISCORD-RESIDENT OPERATIONS
Routed. Logged. Owned.
Slack is where conversations happen. Discord is where operations live. Garnet runs the bot, the queue, the webhook handlers, and the dashboards — in your channels, on your terms, with your team in the loop the whole time.
Start Sentinel Scale — $5,999/mo
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How it works →
Read the methodology →
Compare vs Zapier / PagerDuty →
01 / WHAT SENTINEL DOES
The operations bus that lives where you already are
Webhooks land in Discord. Leads route to the right operator. Payments confirm in #revenue. Agents log their actions. The whole org runs from one bus.
Payment + fulfillment ops
Stripe webhooks → Discord embeds → fulfillment tickets → customer email — all observable in one channel. Refunds, disputes, MRR diff. Your CFO gets the daily MRR ribbon, your CTO gets the webhook lag dashboard.
Agent observability
Every agent action logs to a thread. Skill dispatches, tool calls, LLM round-trips, errors — all in #agents. Search the history, replay a run, debug a hallucination — all from chat.
Slash-command operations
/audit, /scan, /report, /deploy — slash commands wired to your runtime. Operators trigger workflows from chat with structured replies and one-click escalation. No more SSH, no more dashboards.
02 / THE LOOP
Wire · Listen · Route · Log
01
Wire
Bot deployed to your server. Cloudflare Workers wired to your webhook surface. Stripe, Resend, Postmark, Linear, GitHub, Notion — whatever's already in your stack, plumbed in.
02
Listen
Every event your business generates lands as a structured embed in the right channel. Tagged, attributed, threadable. Search across 90 days of operations history without leaving Discord.
03
Route
Routing rules per event type. Hot leads page the right operator; cold leads queue. Failed payments alert finance. Drift alerts go to engineering. The right humans get the right pings.
04
Log
Everything is structured + queryable. Daily ops summary in #reports. Weekly executive ribbon. Monthly MRR + funnel diff PDF.
03 / PRICING
Three tiers. Always-on. Always in your channel.
Sentinel Pro
$2,999/mo
For founder + 1-2 operators
- 1 Discord server, up to 8 channels wired
- 3 integrations (Stripe, email, GitHub)
- Lead routing + drip sequences
- Daily ops summary
- Email + Discord support
Sentinel Scale
$5,999/mo
For 5-30 person teams
- Unlimited channels · routing rules
- 10 integrations (Stripe, Linear, Notion, Resend, Postmark, GitHub, GA4, custom webhooks…)
- Slash-command suite (/audit, /scan, /deploy)
- Agent observability + replay
- Weekly executive ribbon + monthly PDF
- SLA on bot uptime
Sentinel Enterprise
$14,999/mo
For multi-org / agency / multi-tenant
- Multiple Discord servers, multi-tenant routing
- Unlimited integrations + custom webhook handlers
- Dedicated bot infrastructure (your CF account or ours)
- SOC 2 audit trail + role-based access
- SLA + named engineering escalation
- Dedicated channel infrastructure architect
<500ms
Webhook → Discord embed
99.95%
Bot uptime SLA at Scale
10+
Integrations live at Scale
90d
Searchable ops history
04 / QUESTIONS
The ones operators ask
Why Discord and not Slack?
Slack is conversation-first; Discord is structure-first. Threads, embeds, slash commands, role-based channel access, and a free tier that scales with you. For operations, Discord's structured-event model maps to webhooks 1:1. We support Slack mirroring for orgs that already live there.
Do we need to use your bot?
The Sentinel bot is the runtime. You can self-host it on your Cloudflare account at Enterprise tier; otherwise it runs on Garnet infrastructure. Your data stays in your Discord server; we only proxy events.
Which integrations are supported out-of-box?
Stripe (payments + subscriptions + refunds), Resend + Postmark + SendGrid (email), GitHub (commits, PRs, issues), Linear (tickets), Notion (docs + databases), GA4 (events), and any system that emits webhooks. Custom integrations on Scale and Enterprise.
What about compliance / GDPR / data residency?
Bot infrastructure runs on Cloudflare Workers (your account at Enterprise; ours at Pro/Scale). PII is filtered at the edge before reaching our logs. EU data residency available on Enterprise. SOC 2 audit trail at Enterprise.
Can we extend the slash commands?
Yes — Scale tier and above can author custom slash commands as TypeScript modules deployed to your channel. We provide the SDK + the tooling. Scale tier ships with 4 included custom commands; Enterprise unlimited.
Does this replace our existing alerting?
Augments. PagerDuty for sev-1; Sentinel for everything else (the 95% of ops events that should not page a human at 3am but should still be tracked). The two coexist; some Enterprise customers have replaced PagerDuty entirely with Sentinel routing rules.
The boring half of operations, made boring.
Start Sentinel Scale for $5,999/mo. Bot deployed and first integration live within 48 hours.